Shipping & Handling

Processing Orders: 

Our team will process majority of orders placed on a week-day, within 24-48 hours. That said, we strive to delight our customers by processing all orders as soon as they are placed. 

During busier times of the year, like major holidays, please allow 2-3 business days to process the order.  

Orders placed on the following holidays will not be processed until the next operating business day: 

  • New Year’s Day
  • Memorial Day
  • Independence Day (July 4th)
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

 

Order Cancellation:

If you would like to cancel your order, please do so as soon as you can after an order has been placed. Please note, we do not have a window in which you are guaranteed a cancellation. Our fulfillment team will accommodate requests as best possible to meet your needs.

To cancel an order, please email contact@hausofurbi.com and include your order number. 

 

Shipping:


FREE domestic shipping on any orders of $75+ (not including taxes).



Standard: 

  • We believe in adding a little sparkle to your order by offering you FREE domestic shipping on any orders of $75+ (not including taxes).
  • As we continue to expand, we are focusing on offering domestic shipping – within the continental borders of the U.S.A., including Alaska, Hawaii, and Puerto Rico 
  • If you choose the Standard method, your free shipment will be mailed via USPS Ground after it is processed 

Expedited:

  • You have the choice to upgrade to a more convenient shipping method & carrier for an additional cost. If you choose this option, costs will be calculated to you at checkout 

International Shipping:

  • As Haus of Urbi grows, our goal is to offer our beautiful pieces with lasting memories Worldwide starting in 2026. We apologize for any inconvenience for not being able to serve our international community outside of the U.S.A. as of today.